The me Cstan98 highly recommend mindtools.com . In fact. The free App is compulsory essential.
Below are my own Cstan98 study notes. Not mean to replace actual course.
(01) Mindtools. Know Strengths + Research Market + Get.
(02) Cstan98. Know What You Want + How To Get It + Get It.
(01) Mindtools. OCEAN = Openness + Conscientiousness + Extraversion/Introversion + Agreeableness + Natural Reactions.
(02) Cstan98. 3 Factors = Energy + Focus + Leadership.
(01) Mindtools. 4 Scales = Extroversion-Introversion + Sensing-Intuition + Thinking-Feeling + Judging-Perceiving.
(02) Cstan98. 1 Scale = Leading-Doing.
(01) Mindtools. 3 Factors = Task + Relationship + Purpose.
(02) Cstan98. Job Scopes/Dreams Goals sameness.
(01) Mindtools. 5 Factors = Self-Awareness + Self-Regulation + Motivation + Empathy + Social Skills.
(02) Cstan98. EQ = people relationships. IQ = tasks jobs.
(01) Mindtools. Charisma = presence referent power.
(02) Cstan98. Charisma = simply mass well-liked feel-real x-factors.
(01) Mindtools. Future Proof = Never Stop Learning + Tech-Savvy + Skills With You + Global Thinking + Success Journal + Networking + Scan Environment + Clear Open Career Path + Resilent.
(02) Cstan98. Never stop learning/improving.
(01) Mindtools. Get Notice = Visible + Praise + Update + Mentor + Involve.
(02) Cstan98. Talk a lots of c. When people used to & want to hear more. Start talking lesser & lesser. So for Others to same get notice. Repeat process.
(01) Mindtools. 5 Steps = Ideal + Real + Learning Agenda + New Habits + Support.
(02) Cstan98. Improvement = keep rewriting your OS (Operating System).
Integrity high code of conduct Leadership.
Plan < > Action.
Hold some sorts of trump cards.
Coercive. Expert. Legitimate. Referent. Reward.
Concern for People/Results.
Autocratic/Democratic. Laissez-faire/Path-Goal. Bureacratic/Charismatic/Servant/Transformational/Transactional.
EQ (Emotional Quotient)/IQ (Intelligence Quotient)/SQ (Success Quotient)/VQ (Virtue Quotient)/..... in everythings.
Leads as above/equal/below all at same time.
Step by step zen coaching/guiding of next generation of Leaders.
Understand all sides.
Plan <> Do.
Problem/Solution formulation. Solution implementation.
Define. Discovery. Dream. Design. Deliver. Know current right solutions.
Define problem. Define success state. Define question. Generate answers. Forge solution. Align resources.
8 Discipline: Plan. Team. Problem. Temporary Fix. Root Causes. Solution. Permanent. Prventation. Celebrate.
Define problem. Data. Possible causal factors. Identify root causes. Solutions.
Ask 5 whys.
Control/Equipment/People/Site/Task = Effect.
Communicate process. Identify bottlenecks/wastes. Improve.
Organize freeflow ideas into themes.
Relationships betwwen factors. Balancing/Feedback/Reinforcing loop. External/internal factors. Gaps/Delay in timing.
Political. Economical. Socio-Cultural. Technological.
Power - Buyer. Power- Supplier. Rivalry - Competitor. Threat - New Entry. Threat - Substitution.
Strenght. Weakness. Opportunity. Threat.
Core Advantages to leverage.
Multiple situations possibilities.
Cost Leadership. Cost Focus. Differentiation. Differentiation Focus.
Pattern. Perspective. Plan. Ploy. Position.
Hard = Strategy + Structure + System. Soft = Shared Value + Skill + Staff + Style.
Bureacracy (Machine). Divisional (Diversified). Entrepreneurial. Innovative (Adhocracy). Professional.
Activity/Value Analysis. Evalution/Planning.
Team Domain = Industry/Market/Sector/Sustainable Advantage. CSF (Core Success Factors). Risk Propensity. Value Chains Connectedness.
Capacity. Cash. Clean. Commitment. Communication. Competency. Consistency. Control. Cost. Culture.
Brand Equity = Salience + Imagery/Peformance + Feelings/Judgements + Resonance.
Quality Service = Reliability + Assurance + Tangibles + Empathy + Responsiveness.
Concept of Bottlenecks.
Total Quality Management = (01) Create Constant Purpose Toward Improvement. (02) Adopt New Philosophy. (03) Stop Depending On Inspection. (04) Use Single Supplier For Each Item. (05) Improve Constantly & Forever. (06) Use OJT - On Job Training. (07) Implement Leadership. (08) Eliminate Fear. (09) Break Down Departments Barriers. (10) Get Rid Unclear Slogans. (11) Eliminate Management By Objectives = don't agree. (12) Remove Pride to Workmanship = don't agree. (13) Implement Education/Self-Improvement. (14) Make Transformation Everyone Job.
Managing Company = just managing many Teams. Managing Team = just managing many selves. Managing Self = Plannings + Executions. Sun Zi: "just apply accordingly. From small armies to big armies."
Wander to places that most need your help.
Up = Objectives. Down = Decisions. Across = Tasks. Cross-links = Motivations.
Forming = setup. Storming = test. Norming = system. Performing = action-out.
Document defining dos & donts of that Team.
Tasks. People. Thinkings.
Creativity. Influence. Leadership. Relationship.
Past = feedback wrong behaviours. Present = maintain relationships. Future = further trainings.
HR (Human Resource) Recruitment Process. Actual Test of daily working capabilities.
Goal. Reality. Options. Way.
Keep on small wins.
Affective = attachment to. Continuance = fear loss. Normative = want to stay.
Everyone should be all-rounded People.
Delegation a whole Job Mission. Not a part of task.
So long job done properly. Forget about the details.
Just like dealing with your little children. Who don't want to go to school.